SHIPPING & DELIVERY
You will receive a confirmation e-mail after placing an order and another e-mail after your order has been shipped. The second one will contain the tracking information and some instructions on how to track your parcel. The total time and fees required to receive your order are as follows:
SHIPPING TIME:
*The total time is the sum of the processing time and the shipping time.
*Processing time = the time between when you place an order and when we ship it;
*Shipping time = the time between when your order has been shipped and delivered to you;
*The total delivery time is calculated from the time your order is placed until the time it is delivered to you. Total delivery time is broken down into processing time and shipping time.
PROCESSING TIME:
The time it takes to prepare your item(s) to ship from our warehouse. This includes preparing your items, performing quality checks, and packing for shipment. (The Processing Time is 2-5 days)
Shipping is divided into free shipping and express shipping, and shipping times vary by location, here are our estimates:
Free Shipping:
The reason why some model aircraft and drone products do not have free shipping options on the checkout page is because there is uncertainty in recent customs policies (especially for model aircraft and drone products). We need to use more reliable transportation channels to transport these products and purchase insurance for orders, so transportation costs will increase! To ensure the safety of your order during transportation! Thank you!
- 0-8kg Shipping time is 8-15 Business Days
- 8.1kg or more Shipping time is 20-30 Business Days
Express Shipping:
The Express shipping service uses DHL/UPS/FedEx. The delivery time is 5 to 8 Business days. The exact shipping cost will be automatically calculated on the checkout page based on the weight of the product!
Due to occasional unexpected events, Free Shipping The maximum delivery time is about 15 days within 0-8kg, and the maximum delivery time is about 30-40 days for over 8.1kg, The maximum delivery time for fast shipping about 5-10 days.
CUSTOMS:
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
TRACKING INFORMATION
After the order is shipped, for logistical reasons, even if you specify combined transportation, the same purchase may be sent in a separate package.
If you have other questions, please contact us, we will do our best to help you. support@bometoys.com
