You will receive a confirmation e-mail after placing an order and another e-mail after your order has been shipped. The second one will contain the tracking information and some instructions on how to track your parcel. The total time and fees required to receive your order are as follows:
SHIPPING TIME:
*The total time is the sum of the processing time and the shipping time.
*Processing time = the time between when you place an order and when we ship it;
*Shipping time = the time between when your order has been shipped and delivered to you;
*The total delivery time is calculated from the time your order is placed until the time it is delivered to you. Total delivery time is broken down into processing time and shipping time.
PROCESSING TIME:
The time it takes to prepare your item(s) to ship from our warehouse. This includes preparing your items, performing quality checks, and packing for shipment. (The Processing Time is 1-3 days)
*Shipping is divided into free shipping and fast shipping, and shipping times vary by location, Click to view detailed shipping policy and shipping rates.
Due to occasional unexpected events, Free Shipping The maximum delivery time is about 15 days within 0-8kg, and the maximum delivery time is about 30-40 days for over 8.1kg, The maximum delivery time for fast shipping about 5-10 days.
CUSTOMS:
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
TRACKING INFORMATION
After the order is shipped, for logistical reasons, even if you specify combined transportation, the same purchase may be sent in a separate package.
If you have other questions, please contact us, we will do our best to help you. support@bometoys.com
PAYMENT METHODS:
The following payment options are available:
FAST PAYMENT AND 100% SECURITY BY CREDIT CARD:
- We accept payments by credit card (Visa, Mastercard, American Express, Discover.).
- After your legitimation as the legitimate cardholder, we will request your credit card company to initiate the payment transaction immediately after the order has been placed.
- The payment transaction is carried out automatically by the credit card company and your card is charged.
Mobile Wallet Payment:
- Support Apple Pay, Google Pay, help you complete payment faster on mobile devices.
Payment in 4 instalments:
- Supports Afterpay (click to see how this works), Szeele (click to see how this works), ZIP (click to see how this works).
PAYPAL/ PAYPAL EXPRESS:
- During the ordering process you will be redirected to the PayPal website.
- In order to be able to pay the invoice amount via PayPal, you must be registered there.
- You must identify yourself and confirm the credentials.
- The payment process is carried out automatically by PayPal.
IMPORTANT:
- When you place an order on our website, your card will be charged immediately and not at the time of dispatch.
- If you regret your order and want a refund, please contact us at support@bometoys.com first to make sure we haven't shipped it yet, you have 24 hours after placing your order to do this.
- It takes between 7 and 10 business days for a refund to appear in your account.
